Case Studies: HEALTHCARE SAAS

Care Team Dashboard

Clinical operations context, focused on task prioritization, handoffs, and calm visibility into urgent patient needs.

Healthcare dashboard preview

Problem

Care coordinators were switching between tools to understand risk, ownership, and next steps. Important tasks were visible, but not ranked in a way that supported confident daily triage.

Approach

I shadowed workflow reviews, translated task logic into dashboard states, and designed compact list patterns that balanced urgency, patient context, and team accountability.

Result

The new dashboard clarified daily priorities, reduced unnecessary navigation, and created a shared model for product, clinical, and engineering teams to discuss workflow improvements.